Waybound Support

Something not working, or an idea for what Waybound should do next? Write to support@greycompany.studio and a person will read it.

Waybound is in beta

The app is still being built, and testers are seeing it before the shops do. Two things are worth knowing while that is true:

• Sign in with Apple or Google. Email sign-in codes are limited during the beta, so those two doors are the reliable way in.
• Your journey lives on your phone. It is not backed up to us yet, so a lost or wiped phone means a lost journal. Backup is being built. Please do not treat the beta as a safe place for anything you would grieve.

Common questions

Do I lose my chapters if I sign out?

No. Signing out only disconnects your account; the chapters and journal stay on the phone, and signing back in returns you to them.

Can I use Waybound on two phones?

Not yet. Each phone keeps its own journey, because nothing syncs between devices so far.

How do I delete my account?

Open You in the app and choose Delete account at the foot of the screen. Your chapters and journal stay on the phone; to remove those too, delete the app from the device. If you would rather we did it, write to support@greycompany.studio.

Will Waybound cost money?

Waybound is free to use, with three chapters underway at a time. A subscription lifts that limit. The journal, the horizon, both themes, your ranks and your experience are free forever, and nothing is charged during the beta.

Reporting a problem

The most useful report says what you tapped, what you expected, and what happened instead — and which phone you are on. A screenshot is worth a great deal.